Returns & Exchanges
At Premier Equine International Ltd, we are committed to your satisfaction and offer a 28-day return period for all unused items in their original packaging. Whether you need a different size or a full refund, our streamlined process ensures your equestrian apparel and equipment are handled with care.
Complete the Returns Form
Locate the returns form included in your original parcel and fill in the details regarding the items you are returning and your preferred outcome.
Pack Your Items
Ensure all items are clean, unused, and in their original branded packaging with tags attached to avoid any restocking fees or rejection.
Ship the Parcel
Affix your return label and send the package via your chosen courier; we recommend using a tracked service to ensure safe arrival at our warehouse.
Processing and Refund
Once received, our quality control team will inspect the goods and process your refund or exchange within 7-10 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing